Royal Mail ‘Xmas Truce’ after interim solution reached in talks



CWU postal executive withdraws planned industrial action by Customer Experience members after joint statement agreed…

A dispute over changes to working arrangements may be heading towards a resolution, with sufficient progress being made in negotiations between the union and company to enable a ‘truce’ to be called over the festive period.

Speaking to CWU News after the postal executive meeting, CWU assistant secretary Andy Furey said: “We’re pleased to announce that we won’t now be calling our Customer Experience members into action prior to Christmas and before New Year, thanks to a mutually acceptable interim arrangement that commits everyone to detailed talks early in 2024.”

Andy explained that the CWU met with Customer Experience (CE) and IR management earlier this week and that “good progress was made towards resolving the dispute.”

The Joint Statement, which enabled the action to be withdrawn, was shared with CE reps yesterday and Andy reports that “all of them were supportive of the interim outcome.”

Key to finding a way forward is engagement with reps and members going forward, which includes a joint workshop with management scheduled for Wednesday 10th January.  Following this, there will be a programme of engagement in the workplaces and this will include a jointly conducted survey of members.

Andy says: “These activities will be undertaken in conjunction with national talks aimed at finding a mutually acceptable resolution to the dispute, and overall progress will be reviewed before the end of January.”