‘Fair pay for all Capita TVL workers’ – union submits 2020 pay claim


A minimum 3 per cent pay rise underpinned by Real living Wage minimum rates across the business are the key features in the pay claim submitted by the CWU for workers at contract services company Capita TVL.

The union is also calling for a one-hour reduction – without loss of pay – in the working week, in line with Annual Conference policy.

Although the company has not yet had the opportunity to make a formal response to the claim, joint discussions took place just before the Christmas break and further pay talks are scheduled for later this month and in early February, with CWU assistant secretary Andy Furey seeking a quick settlement for members.

“So far, the only significant information we’ve had from the business is that they are looking to shift the anniversary date – the ‘with effect from’ date of pay settlements – from January 1st to April 1st making for a 15-month deal.  There has also been a Capita Group policy decision to pay the Real living Wage from 1st April 2020,” Andy explains.

“Our position on shifting the anniversary date is that we would not oppose it, but that the pay settlement we reach must reflect the full value of a 15-month, rather than a 12-month period.”

Capita’s senior management have recently been forced to defend their treatment of employees, following a survey by the Centre for Progressive Policy think-tank, which placed the company in 25th place out of the UK’s 25 largest employers.

“We raised this during our discussions in December” reports Andy, and a Capita spokesperson has stated: ‘We don’t recognise the findings of this arbitrary report, which fails to take into account the huge strides we have made to improve employee wellbeing.

“And the statement concluded with: ‘We have more to do but are committed to further improving the environment for all our people’.

Andy says that he “warmly welcomes this new commitment by Capita to improve its employees’ working environment – and reaching a fair and early settlement on pay and a better work-life balance through a shorter working week is the best way to show that they really mean this.”