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FAQs

How do I join the CWU?

Please click here to join the union

What are the benefits of membership?

Being a member of the CWU gives you benefits from Legal advices, free will writing service, various discounted insurance rates and hotel and travel benefits. Please click here to see all membership benefits.

How do I contact my Rep or branch?

Please use the search tool on the Contact Us page to contact your branch.

Having trouble logging into the members area of the website?

If you are having issues logging into the members area, please contact System Administrator, Matt Edwards at medwards@cwu.org

I'm being bullied at work, what is the procedure?

If you are experiencing bullying and harassment in the workplace, please contact the CWU harassment helpline on FREEPHONE 0800 090 2303

Members and branch officials are encouraged to report incidents of bullying and harassment so these can be recorded on the CWU national harassment complaints database and ensure victims receive the support and protection they need. Members are advised to seek the assistance of their branch or local rep in filling out the complaint form below and read the guidance notes before completing the form.

What is the complaints procedure?

If you have a complaint about a work related issue then please contact your branch. You can find your branch contact details here

If you have a complaint about your branch representative then please contact head office on info@cwu.org

Does the CWU offer a free Will writing service?

Click here to access information on how to create a free will.

What are headquarters opening hours?

The CWU Headquarters operate from 9:00-17:00 Monday to Friday, you can contact reception on 0208 971 7200

How do I cancel my membership?

Cancellations need to be received in writing either by email to membership@cwu.org or by letter to CWU Membership Department, 150 The Broadway, London SW19 1RX. Please include your full name and membership number.

Contact Us

CWU, 150 The Broadway,
Wimbledon, SW19 1RX

info@cwu.org
0208 9717 200

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