AI Awareness: Making AI Work For Workers

Artificial Intelligence (AI) and machine learning are being rolled out in telecoms and financial service industries – from contact centres and field operations, to telecoms engineers and desk-based roles. While these new systems might promise efficiency and cost savings, most benefits will be directed to employers and shareholders.
CWU is actively campaigning to make sure there is:
- Worker Voice, in the roll-out of AI in workplaces – at all levels of technology decision making, design and deployment.
- Workers have a fair share of the benefit of AI that lead to a better work life balance – through wages, new skills, working hours, and training.
- Safeguards from bias and discrimination. No AI system should be introduced without worker input, safeguards and clear rules.
What are our goals?
Reach a collective agreement that covers:
- Transparency
- Mandatory Algorithmic Impact Assessments
- Job Security and Skills
- Redeployment and Skills Enhancement
- Data Rights, Ethical Use and Surveillance Limits
- Redress, Human Control, Accountability and Non-Discrimination
Find out more:
For more information, please contact your branch or email: aiawareness@cwu.org
Resources and Documents:
AI Awareness week for non members (A5)
AI Awareness week for non members (A5 2up)
AI shorter working week (A5 2up)
AI is here in your workplace take the poll (A5)
AI is here in your workplace take the poll (A5 2up)
Social graphics
AI awareness week – social poster / graphic
Hashtag:
#CWUAI