AI Awareness: Making AI Work For Workers
Artificial Intelligence (AI) and machine learning are being rolled out in telecoms and financial service industries – from contact centres and field operations, to telecoms engineers and desk-based roles. While these new systems might promise efficiency and cost savings, most benefits will be directed to employers and shareholders.
CWU is actively campaigning to make sure there is:
- Worker Voice, in the roll-out of AI in workplaces – at all levels of technology decision making, design and deployment.
- Workers have a fair share of the benefit of AI that lead to a better work life balance – through wages, new skills, working hours, and training.
- Safeguards from bias and discrimination. No AI system should be introduced without worker input, safeguards and clear rules.
What are our goals?
Reach a collective agreement that covers:
- Transparency
- Mandatory Algorithmic Impact Assessments
- Job Security and Skills
- Redeployment and Skills Enhancement
- Data Rights, Ethical Use and Surveillance Limits
- Redress, Human Control, Accountability and Non-Discrimination
Find out more:
For more information, please contact your branch or email: aiawareness@cwu.org
Resources and Documents:
08336A Talking to members about AI – a brief for Branches A4 – not printed
08336B AI factsheet for members A4 2pp
08336C AI Awareness week for non members A5 2pp
08336C AI Awareness week for non members A5 2up
08336E AI shorter working week A5 2pp v2
08336E AI shorter working week A5 2up
08336F AI awareness week poster A3
08336G AI is here in your workplace take the poll – A5
08336H AI and equality A5 2pp v2