Do you work for Teletech? Then CWU is the trade union for you! If you need support at work and don't know where to turn for help then we're here for you. We also offer exclusive benefits for members and you'll be part of a growing family in the communications industry.

Click here to join us today.

Our members

We represent staff in a range of roles, including customer service advisors, sales advisors and technical support staff. Whether you work in a call centre or office, we can protect you at work.

As the biggest union in the communications industry, we use our experience from across the UK to make workplaces safer and drive up standards. We campaign on issues affecting the telecom, mobile and broadband industries and take your concerns and opinions to management, industry leaders and politicians.

Problems at work

Our experienced reps can give you independent advice when it comes to performance management, access to holiday entitlements and work hours. We can help members with contract changes and redundancy procedures as well as helping you if you experience bullying or harassment at work. Job security and better workplaces are our priority for members.

As a member, we can represent you in grievances and disciplines, presenting your case and advising you throughout. We also help with health and safety issues at work and range of campaigns.

For any advice, assistance or representation please contact CWU policy advisor Ray Walsh on: or 0208 971 7203.

Our strength is in our members. The stronger your union, the stronger your voice.
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YouTubeView photos from a CWU union rights event at Teletech Belfast on

Want to Join Us?

For application forms and information on how to become a member of the CWU.