Department and Businesses

Department & Businesses


The department is divided into six sections to deal with a range of issues that vary to reflect the constantly changing environment in the postal industry. The main areas of responsibility are:

  • Overall control of Royal Mail Group strategic issues
  • Postal regulatory issues (Postcomm etc)
  • Royal Mail pay, terms and conditions
  • Royal Mail Pensions
  • Structure of industrial relations framework agreements
  • Issues involving employment legislation
  • Royal Mail central security policies
  • Channel Islands (all issues)
  • Postal executive co-ordination and administration
  • Annual/special conference co-ordination
  • Postal department strategic plan

Terry Pullinger DGSP Terry Pullinger - DGS(P)

Terry Pullinger is the Deputy General Secretary for the postal side of CWU. Terry leads on Royal Mail Group negotiations, national campaigns and key strategy work.

You can contact Terry on or 0208 971 7253

Terry is supported by the following national officers:

 Ray Ellis

Ray Ellis - Assistant Secretary for Technical & Central Services Section, with responsibility for Engineering and Motor Transport Grades in Royal Mail, Technical and Administrative Grades in Romec and Personnel procedures across Royal Mail Group and Romec.

You can contact Ray on or 0208 971 7455.


Mark Baulch - Assistant Secretary (Elect) for Outdoor Section covering Royal Mail delivery workers.

You can contact Mark on or 0208 971 7276.

 PO Ltd SalesAndy Furey - Assistant Secretary for Postmasters and members in Clerical & Cash Handling (C&CH) covering Post Office staff, TV Licensing staff and cash in transit workers, MDec, National Return Centre, Mail Screeners and HWDC.

You can contact Andy on or 0208 971 7361.

Davie Robertson - Assistant Secretary for Parcels, Logistics & Quadrant Section covering drivers, catering staff, Isle of Man Post Office and Parcelforce employees.

You can contact Davie on or 0208 971 7284.

The Indoor section covering mail centres and processing staff has been transferred to another department within the Postal Department - further updates will follow in due course.


The postal department represents members in businesses across the Royal Mail Group. By clicking on the relevant business listed alongside you will be able to access news and features relating to all these organisations, in addition to a wealth of information relating to your employment.

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