Bullying and harassment

Bullying and harassment

What is Bullying & Harassment?

Individuals have the right to be treated with dignity and respect at work. Harassment is any conduct or behaviour which is unwanted, unwelcome, offensive and unreciprocated related to sex, race, disability, sexual orientation, religion/belief, age or any personal characteristics.

For example:

  • Unwelcomed sexual advances, propositions, demands for sexual favours
  • Unwelcomed comments about dress appearance
  • Displaying offensive material, pornographic pictures
  • Pin ups and calendars, including electronic forms
  • Asking intimate questions about people
  • Name calling, jokes, offensive language mocking
  • Exclusion from workplace social activities
  • Making stereoticpical assumptions
  • Isolating people

(This list is not exhaustive)

If you feel you are being bullied or harassed based on the examples above or for any other reason we are here to help. Please get in touch by completing the form below or emailing your complaint to bullyingandharassment@cwu.org. Alternatively call the CWU Harassment helpline on freephone 0800 090 2303.

Contact Us

Introduction

If you feel you are being bullied or harassed based on the examples above or for any other reason we are here to help. Please get in touch by completing the form below or emailing your complaint to bullyingandharassment@cwu.org. Alternatively call the CWU Harassment helpline on freephone 0800 107 1909.

If you feel you are being bullied or harassed based on the examples above or for any other reason we are here to help. Please get in touch by completing the form below or emailing your complaint to bullyingandharassment@cwu.org. Alternatively call the CWU Harassment helpline on freephone 0800 107 1909.

Information & tools for CWU reps:

Bullying and harassment procedure

The revised bullying and harassment procedure is currently being finalised between the union and Royal Mail and will be available shortly. The new procedure represents a review and update rather than a complete rewrite and aims to improve on certain aspects of the previous procedure, such as:

  • Informal Resolution - The revised procedure places much stronger emphasis on informal resolution where possible, both before commencing the formal procedure and at various stages within the procedure.
  • Union Representatives - The procedure has been amended to take account of the changes to the Conduct Code Procedure in respect of Union Representatives to ensure that informal discussion happens at the appropriate stage with the Divisional Representative or other senior Field Official, to avoid problems which have been encountered where this step in the procedure has in effect been circumvented in complaints made through the bullying and harassment route.
  • Provision of Information - This has emerged as a particular problem in the last two or three years. It had become routine to withhold witness statements from the complainant and/or the respondent making it impossible to effectively question or challenge statements, or to be sure that all the relevant witnesses have been interviewed. This is addressed at a number of points in the revised document but in particular paragraph 11 (iii) "the complainant and respondent will be provided with copies of all the relevant information relating to the case. Documents will be reviewed to ensure that personal details e.g. telephone numbers, home addresses are removed. Anonymisation should only be considered where the investigating manager believes there is a real fear of intimidation or reprisal where a specific, legitimate request for anonymity has been made by a witness".

For more information and enquiries please email bullyingandharassment@cwu.org

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