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Merseyside MPs unite in condemnation of Virgin Media’s call centre closure plan

21st November 2011

No less than five Merseyside MPs lined up alongside CWU members and Liverpool City Council representatives on Friday to express community-wide anger at Virgin Media's plan to close its Albert Dock call centre.

With 435 precious Liverpool jobs at stake, the noisy protest outside the call centre - located in the heart of Liverpool's World Heritage Site - delivered an unmistakable message to Virgin Media (VM) bosses that they will incur the wrath of an entire community unless they reconsider plans to pull out of Merseyside by April next year.

Urging the company to 'think again' about a decision which represents a severe body blow to an area already struggling to cope with high unemployment levels, the message from protestors was unmistakable. "Virgin Media don't be cruel - keep our jobs in Liverpool," chanted protestors, as Labour MPs and councillors lined up to urge the company to engage with the City Council which has pledged to assist VM find suitable new low-cost accommodation in the City.

As things stand, those facing redundancy at the Albert Docks call centre have only been offered job relocation to Swansea, an option which has been widely derided as a 'non-option' for virtually everyone affected.

0"It's totally unpractical to expect nearly 450 people to relocate to Swansea," stressed MP for Liverpool Riverside Louise Ellman, whose constituency covers the Albert Dock site. "I want Virgin Media to look again at this decision, to reconsider their position and, if they have to close the Albert Dock site, to find alternative jobs for people in Liverpool.

"My message to Richard Branson is simple: 'Think again - there are over 400 people working hard for you here in Liverpool. I do think you owe them some loyalty."

0Luciana Berger, MP for Liverpool Wavertree, agreed - branding the 'relocation to Swansea' idea "absolutely ridiculous and absurd" - quite apart from the fact that "we just can't afford to lose any more jobs in this city."

Luciana continued: "It's perfectly practicable for the jobs to relocate within Liverpool. There are lots of options and the City Council is very keen to do everything it possibly can to accommodate Virgin. There are options on the table and Virgin needs to seriously consider them in their consultation.

"Richard Branson, and whoever is responsible for this decision in VM, needs to understand that these jobs need to stay in Liverpool. They are quality jobs; the people doing them are very good at them and have been doing them for many years without much of a pay rise. These jobs deserve to stay in the city and the people doing them, who live in the city, deserve to have jobs here where their home is."

0Steve Rotherham, MP for Liverpool Walton, told the CWU: "My direct message to Richard Branson is 'get your finger out, come here and try and save the jobs of the people in Liverpool who have helped your company make the profits that it does.

"This is devastating for Liverpool. Everybody remembers the bad old days in the 80s when Liverpool seemed to be haemorrhaging jobs on a weekly basis. We've fought long and hard to turn the fortunes of Liverpool around. Just when we seemed to have turned the corner, and people are beginning to look at the city in a different light, Virgin Media - which makes an awful lot of money and profit out of the people of Liverpool and Merseyside - looks as if it intends to turn its back on our city. It's just a disgraceful attitude from Branson & co."

0Maria Eagle, MP for Garston and Halewood, added: "We don't want to see jobs exported from the city. Any job losses in Liverpool at the moment represent a disaster. Everyone knows that unemployment is rising and we cannot t afford to see any jobs leave Liverpool - much less good jobs like these. "My message to the company now is to talk to the staff and trade union representatives to come up with an alternative, because there are alternatives that keep jobs here. The workforce here is great and VM need to recognise that and change their plans."

0Alison McGovern, MP for Wirral South agreed. Having grown up in Merseyside in the 80s and 90s she stressed that anything that threatens a return to those dark days needs to be fought tooth and nail. "I'm here today to show my support to all the people who work at the VM site here in Liverpool, especially CWU members. We need to keep these jobs in Merseyside."

The united message of defiance from the MP's was backed up by a strong showing of local councillors at the protest, including Liverpool City Council Cabinet members Tim Moore, Steve Mumby and Nick Small, and Wirral Council Cabinet member Brian Kenny.

0Cllr Mumby, Council Cabinet member for Neighbourhoods, described VM's closure decision as "devastating news for Liverpool", adding: "As a Council we're absolutely determined to try to do everything we can to protect jobs, but this is like being hit by a tidal wave. It's cheeky to say the least from Virgin Media - they've just scooped up Northern Rock with the taxpayer taking a big hit, and I think that local people will make that connection.

"Even now I'd urge Virgin Media to think again. As a Council we'll sit down with you any time you want. The MPs, the Council and the workforce will work with you to secure sustainable jobs in Liverpool. Our door is always open."

0Cllr Moore, Council Cabinet member for the Environment and Climate Change, concluded: "Our message to Richard Branson is 'please reconsider this decision'. These are good jobs, filled by good workers with good skills."

The solidarity demonstrated by MPs and City councillors alike was warmly welcomed by CWU general secretary Billy Hayes, himself a Liverpudlian.

Addressing the protesters, Billy - flanked by CWU senior deputy general secretary Tony Kearns - told the gathering: "This is the kind of Labour party that we want - a party which stands shoulder to shoulder with workers whose jobs are at risk.

"The big public display of solidarity we've seen shows how much these jobs mean to people in Liverpool. Politicians from across the area are standing up in support of these workers.

0"We want Virgin Media to commit to keeping jobs in Liverpool. Closing the Albert Dock site doesn't have to mean the loss of jobs from the area - there are alternatives to keep these jobs in Merseyside and that's what we want the company to look at. Ahead of Christmas any good news on jobs is what these workers are wishing for."

More than 1,000 people have already signed a CWU petition protesting against the closure plan. Sign the online petition now to show your support.

Virgin Media is set to close the Albert Dock site by April 2012 and move the work to sites in Swansea and Manchester making it almost impossible for local staff to transfer.

CWU represents workers across Virgin Media. For more information and to support the campaign visit Save Virgin Media Liverpool.



Do you work for Virgin Media? Join the CWU now by contacting FREEPHONE 0800 731 7434 or email joinunion@cwu.org. Benefit from representation at national and local level as well as a range of exclusive membership offers.