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BT AGM 2012 – Premier League and fairer regulation of Pay TV

12th July 2012

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BT shareholders gathered at Old Billingsgate in London on July 11 for the company's Annual General Meeting. Senior executives - including Chairman Sir Michael Rake and Chief Executive Ian Livingston - were quizzed on a number of areas including the company's share price, its new rights to screen Premier League football, and the forthcoming Communications Bill.

Chairman Sir Michael Rake opened with an upbeat assessment of BT's performance, reminding shareholders of the company's strong year end results with profit before tax up 16% to £2.4bn, free cash flow up to £2.5bn and total shareholder returns of 224% over three years.

Chief Executive Ian Livingston said BT was still focussing on driving broadband based consumer services and being the brand for business in the UK. Customer complaints were down by more than half over three years, but BT is investing in improving this even further, he told shareholders.

BT's fibre broadband product, BT Infinity, is proving popular with over 550,000 customers signed up. The service is passing an additional 100,000 homes every week and expects to reach two thirds of homes by 2014. With government funding BT expect to be able to take fibre to 90% of the population. The company has recruited over 1,200 new engineers to deliver its broadband objectives.

Shareholders quizzed BT on whether its contractors are paid the living wage. Sir Michael Rake said BT is discussing the issue with the Living Wage Foundation - which recommends a minimum hourly rate of £8.30 in London and £7.20 nationally - but said BT cannot directly determine contractors' pay. He insisted that BT's contractors are all paid at least the minimum wage and all BT's direct employees receive at least the living wage.

One angry shareholder pointed out that BT's share price is lower now than when Sir Michael Rake joined the company in 2008, and suggested it was time for him to stand down. But Patricia Hewitt, chair of the remuneration committee, defended Sir Rake's commitment and said BT shareholder returns had been amongst the best in telecoms in the last three years.

When asked about the effect on debt and future dividends of BT's decision to pay around £800m for television rights to screen 114 premier league football matches over three years, Rake defended the move saying it was an important step for BT's strategy. He said: "We need to go back to profitable growth and we need to make sure we have content that makes our position viable and profitable." Livingston pointed out the investment was less than the £2.5 billion being invested in fibre and said the company could absorb the cost through increased cashflow and still reduce debt.

When asked what BT would most like to see in the government's planned Communications Bill, Rake said it was an important issue and ultimately BT is looking for a level playing field for regulation. Livingston said BT was looking for their competitors in the Pay TV sector, such as Sky, to be regulated under the same principles as BT and required to make their premium content available to other providers at a fair and reasonable price.

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Attending the AGM, CWU's deputy general secretary Andy Kerr said: "BT's presentation showed the company is performing well with customer service improving, rapid fibre rollout and strong growth in take up of broadband services, all of which relies on the skills and commitment of CWU represented employees."

All 20 resolutions were carried by over 90% of votes in favour.