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‘Save the post office network’ urges CWU

7th December 2011

Government Ministers have been urged to "take heed" of a key report by postal services watchdog Consumer Focus highlighting the impact of post office rationalisation on rural communities.

0 The survey - Devon Knows - looked at the effects of the previous closure programme on the county and found that, in over half (57 per cent) of villages surveyed, the post office had been the only shop in the community.

Closures meant the loss of a community focal point and social hub and hit older people and other vulnerable groups particularly hard, the statutory organisation reported.

Losing the local post office also created new difficulties in accessing cash - for some communities, the post office provided the only "free cash" facility - and increased transport costs for village residents, who were then forced to travel to the nearest town.

0Commenting on the study, CWU general secretary Billy Hayes said: "We commend Consumer Focus for highlighting once again the importance of post offices which remain the lifeblood of many small towns and villages.

"Their report is timely as the government's plans to privatise Royal Mail and sever the link with the Post Office mean worrying times are ahead for Britain's post offices," he added.

"For many, the move to the 'Locals' model will feel like closures, as Consumer Focus warned in another report this year - Local but limited? Dedicated post offices with shop facilities will disappear leaving a lack of facilities for many rural communities in particular.

"If the government cares about the post office network it should take heed of Consumer Focus' findings and the warnings that a 'one size fits all' approach puts services at risk.

"We want the government to be expanding post office services not reducing them, including introducing a new Post Bank, which can meet local banking needs."

0CWU national officer for postmasters and post office employees Andy Furey also welcomed the survey, which he described as "an extremely important contribution to the debate over the future of post offices.

"We've just agreed with Post Office Limited (POL) a six-month extension to the crown office network agreement, which means that all 373 crowns are remaining open while the CWU sits down with POL to work out how, together, we're going to modernise our network to the benefit of our hard-working members and the people they serve.

"And reports such as this one from Consumer Focus strengthen the case for a robust, nationwide post office network, expanding to meet the needs of our people and rewarding the efforts of all who work in it - whether crown office workers or postmasters - providing vital services to their communities," Andy added.