MDEC's were introduced in 2002 following the endorsement of the National Address Interpretation Framework Agreement and the removal of Video Coding from the Mail Centres. Manual Data Entry Keyers are employed at three MDEC sites which are located in Plymouth, Stockport and Stoke where their function is to key mail items that were/are unable to be read automatically.
As in all cases, your local CWU Branch or Workplace Representative should be your first port of call, as they are in a much better position to deal with local issues.
If you need to contact Headquarters. please contact Claire Sinclair on 0208 971 7361.