CWU Road Traffic Accident Helpline
H CWU Road Traffic Accident Helpline
This scheme provides a range of benefits in the event that members, their family are involved in an off-duty road traffic accident which was not their fault. This is a nationwide Scheme but excludes the Isle of Man and the Channel Islands.
The scheme is designed as an alternative to using a member's own motor vehicle insurance and is completely free.
Benefits of the Scheme
1. In the event of road traffic accident the member only need to
make one phone call and, no matter who is at fault, the service
will recover the members' vehicle from the scene anywhere in
the UK.
2. If the accident was not the member's fault the scheme will
also:
i. Automatically contact the driver's insurers and advise
them of the accident on their behalf.
ii. Arrange the repairs and the management of the vehicle,
preventing any excess payment or effect of no claims bonus.
iii. Replace the vehicle on a like for like basis for the extent of
the vehicle repairs or until the driver has received the total loss
payment.
iv. If a personal injury is sustained, these will be dealt with by
a CWU approved panel solicitor
v. All the legal fees will be covered by the CWU.
vi. Private rehabilitation and medical treatment can be arranged.
vii. Compensation for any additional documented losses will be
recovered.
viii. A dedicated 24/7 UK based helpline.
Procedure for Joining the Scheme
E-mail registering can take place by contacting
www.cwu.one1one.co.uk
or by phoning the free phone number of 0800 804 6674.










