BT Group - General Conditions of Service
Most BT
Group-wide conditions of service were revised as part of the
NewGRID Agreement in 2000. However, within this framework there
maybe some issues that are dealt with on a Line of Business (LoB)
basis. Therefore, if this section of the website does not answer
your query, please refer to the page dedicated to the specific
LoB.
Accommodation
The quality of accommodation on the BT Estate is
something that affects every BT employee and everyone who uses or
passes through the Estate. Initiatives such as the "Report a
Fault Campaign" had a profound impact in raising the profile
of this issue leading directly to improvements.
Current campaigns include adequate provision of welfare accommodation (particularly the question of adequate provision of toilets for women in remote exchanges), cleaning standards, and a robust process of consultation about office moves.
See also http://www.cwu.org/11656/bt-property.html
Contact ssapper@cwu.org
Group-wide Terms and Conditions (NewGRID)
Colin O'Callaghan is the Officer at Head Office
with responsibility for this area of BT Group. He can be contacted
via cocallaghan@cwu.org.
NewGRID is the pay and grading structure for BT non-management grades. When introduced in 2000, it represented a major overhaul of all BT's grades and terms and conditions. NewGRID replaced a grading structure which dated back over 40 years, and which was made up of different grades and terms and conditions for different occupational groups such as Engineering and Technical, Clerical and Operators. Click here for more information and a copy of the agreement.
Discipline
CWU has a dedicated resource to look at discipline
policy issues, including high-level discipline cases. Negotiations
take place with BT at group level and within the individual lines
of business to develop a coherent discipline policy including the
highest possible level and quality of representation for members.
This includes ensuring joint and Union only based training
courses.
There is a specific resource to deal with high-level discipline cases, which involve cases of particular severity, complexity or branch officers.
Contact ssapper@cwu.org.
Employee Privacy
Simon Sapper is the Officer at Head Office with
responsibility for this area of BT Group. He can be contacted via
ssapper@cwu.org.
Grievance Procedure
Please click here to view the documentation relating to the
BT Grievance Procedure.
Contact: ssapper@cwu.org.
Homeworking
Colin O'Callaghan is the Officer at Head Office
with responsibility for this area of BT Group. He can be contacted
via cocallaghan@cwu.org.
Long Term Illness
Please click here to view the documentation relating to the
BT Long Term Illness Procedure.
Contact gmitchell@cwu.org
Modern Apprentices
Colin O'Callaghan is the Officer at Head Office
with responsibility for this area of BT Group. He can be contacted
via cocallaghan@cwu.org.
Salary Sacrifice
Colin O'Callaghan is the Officer at Head Office
with responsibility for this area of BT Group. He can be contacted
via cocallaghan@cwu.org.
Security
This is the security arm of BT, their own internal
police, intelligence and investigation unit. CWU enjoys a high
level of membership and a collaborative approach in order to
protect the interests of BT staff/CWU members, and the integrity of
the BT Estate.Contact: ssapper@cwu.org
Special Leave
Please click here to view the documentation relating to the
BT Special Leave procedure.
Contact: gmitchell@cwu.org
Join Us: - BT Application Form (Word - interactive)
and send to us at: joinunion@cwu.org or freepost to:
FREEPOST RRGT-GURE-TXHX
CWU Organising Department,
London, SW19 1RX
